Frequently Asked Questions
How to install the VST plugins?
All of our VSTs require the free Decent Sampler Plugin: https://www.decentsamples.com/product/decent-sampler-plugin/
Can I get a coupon code?
For the month of December, a few weeks before Christmas, we offer a coupon code on our Twitter: https://x.com/lagoabeats/
Do you offer refunds?
Unfortunately we cannot offer refunds on digital products as they are not returnable. However, we do make exceptions in cases where there is a software bug or technical problem that cannot be resolved.
Can I request a new feature for your products?
We value feedback from our customers. If you have suggestions or feature requests for our products, please use the contact form below. We consider all requests and strive to improve our products based on user feedback.
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